Terms & Conditions

1. Introduction

Welcome to “KEMARA”, a brand owned by Aromystique (Pvt) Ltd (“company,” “we,” “our,” “us”). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you disagree with any part of these terms, you must stop using the website.

These Terms of Service (“Terms”) govern your use of our website located at https://kemaralife.com/ (referred to as the “Services”). Our Privacy Policy also applies to your use of the website and explains how we collect, safeguard, and disclose information resulting from your use of the website.

Your agreement with us includes both these Terms and our Privacy Policy (“Agreements”). By using the website, you acknowledge that you have read, understood, and agree to be bound by these Agreements.

We aim to provide accurate information about our products and services. However, we do not guarantee that all products or services will always be available. Pricing, descriptions, and availability may change without prior notice.

If you have any concerns or do not agree with our Agreements, please contact us at info@kemaralife.com or kemaralife123@gmail.com so we can assist you. These Terms apply to all visitors, users, and others accessing or using the Services.

2. Acceptance of Terms

By accessing or using https://kemaralife.com/ you confirm that you have read, understood, and agree to these Terms and Conditions. You also agree to comply with all applicable laws and regulations when using the website.

By accepting these Terms, you agree that any content you submit (excluding credit card information) may be transferred unencrypted and involve:
(i) transmission over various networks, and
(ii) modifications to meet technical requirements of connecting networks or devices.
Credit card information will always be encrypted during transfer over networks.

3. Eligibility

You must be at least 18 years old to use our website. By accessing or using the site, you confirm that you meet this minimum age requirement and have the legal capacity to enter into agreements with us.

4. Intellectual Property

All content on https://kemaralife.com/ including text, images, videos, graphics, logos, icons, and software – is the intellectual property of Aromystique (Pvt) Ltd and its licensors. You may not reproduce, distribute, or otherwise use any content without prior written permission from Aromystique (Pvt) Ltd.

5. User-Generated Content

If you upload or submit any content to the website, you grant us a worldwide, royalty-free, non-exclusive license to use, distribute, and modify the content. You are solely responsible for the content you provide.

By posting content, you grant Aromystique (Pvt) Ltd the right to use, modify, reproduce, distribute, and display your content across various digital platforms. You represent that the content is yours or you have permission to use it, and that it does not infringe upon third-party rights or violate any laws.

6. Prohibited Conduct

You agree to use the website only for lawful purposes. You are prohibited from:

Violating any applicable laws or regulations.
Interfering with the security, operations, or functionality of the website.
Uploading harmful or offensive material.
Engaging in activities that could harm, disable, or impair the website.

7. Purchase of Subscription Packages

You are responsible for the purchase, usage, and redemption of any Subscription Packages on the website. Aromystique (Pvt) Ltd is not liable for any misuse or malfunction in using or redeeming Subscription Packages, Gift Vouchers, Online Bookings, or Coupons.

8. Prohibited Uses

In addition to complying with these Terms, you agree not to use the website or its content for:

Any unlawful or fraudulent purposes.
Soliciting others to participate in illegal activities.
Infringing on the intellectual property rights of others.
Harassing, defaming, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability.
Submitting false or misleading information.
Uploading viruses or malicious code that could affect the website’s functionality.

We reserve the right to terminate your access for violating these prohibited uses.

9. Accounts

When you create an account with us, you guarantee that you are at least 18 years old and that the information you provide is accurate and current. Inaccurate or incomplete information may result in account termination.

You are responsible for maintaining the confidentiality of your account and password. You must notify us immediately if you suspect unauthorized access to your account.

We reserve the right to refuse service, terminate accounts, remove content, or cancel orders at our sole discretion.

10. Account Responsibilities

When you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account. You are also responsible for keeping your account information up to date. Aromystique (Pvt) Ltd and its brand “KEMARA” are not liable for any loss or damage resulting from your failure to comply with these obligations

11. Disclaimer of Warranties

The website, including all content and services, is provided on an “as-is” and “as-available” basis. Aromystique (Pvt) Ltd makes no warranties, either express or implied, regarding the availability, accuracy, or reliability of the website or its content. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

You expressly agree that your use of the website and any services, content, or products obtained through https://kemaralife.com/ or Aromystique (Pvt) Ltd and its brand “KEMARA” is at your sole risk. Aromystique (Pvt) Ltd does not guarantee that the website, its services, or the items obtained through the services will be error-free, uninterrupted, free of viruses or harmful components, or that defects will be corrected.
To the fullest extent permitted by law, Aromystique (Pvt) Ltd disclaims all warranties, express or implied. This disclaimer does not affect any warranties that cannot be excluded or limited under applicable law.

12. Limitation of Liability

To the fullest extent permitted by law, Aromystique (Pvt) Ltd and its brand “KEMARA” shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of the website or services, including but not limited to loss of profits, data, or goodwill. This limitation applies even if Aromystique (Pvt) Ltd has been advised of the possibility of such damages.

In any case, if Aromystique (Pvt) Ltd is found liable, its liability shall be limited to the amount you paid for the products and services. Under no circumstances will there be any consequential or punitive damages.

13. Indemnification

You agree to indemnify, defend, and hold Aromystique (Pvt) Ltd, its subsidiaries, affiliates, officers, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the website or services, your violation of these Terms, or infringement of any third-party rights.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, such provision shall be deemed modified to the extent necessary to render it valid, legal, and enforceable. If modification is not possible, the invalid portion shall be excised, and the remaining provisions will continue in full force and effect.

15. Third-Party Links

The website may contain links to third-party websites that are not operated by us. Aromystique (Pvt) Ltd is not responsible for the content, privacy policies, or practices of any third-party sites. You access such links at your own risk, and you should review the terms and conditions and privacy policies of any third-party sites before engaging in any transactions.

16. Optional Tools

We may provide you with access to third-party tools over which we have no control or input. You acknowledge and agree that these tools are provided “as is” and “as available” without any warranties, representations, or endorsements. Your use of these optional third-party tools is at your own risk, and you should familiarize yourself with the terms provided by the relevant third-party providers.

We may also introduce new services or features on our website in the future. These new features or services will be subject to these Terms of Service.

17. Intellectual Property

All content on the website, including but not limited to text, photographs, videos, features, and functionality, is the exclusive property of Aromystique (Pvt) Ltd and its licensors. The website and its content are protected by copyright, trademark, and other intellectual property laws. You may not use our Trademarks, content of Service, Services and Website in connection with any product or service without prior written consent.

18. Copyright Policy

We respect the intellectual property rights of others. If you believe that content on our website infringes on your copyright, please submit your claim via email to info@kemaralife.com or kemaralife123@gmail.com with the subject line “Copyright Infringement.” Include a detailed description of the alleged infringement.

You may be held liable for damages, including costs and attorneys’ fees, for any misrepresentation or bad-faith claim regarding copyright infringement.

19. DMCA Notice and Procedure for Copyright Infringement Claims

If you believe that your copyrighted work has been infringed, you may file a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing the following information to our copyright agent:

An electronic or physical signature of the person authorized to act on behalf of the copyright owner.
A description of the copyrighted work that you claim has been infringed.
Identification of the location on the website where the material you claim is infringing is located.
Your contact information, including address, telephone number, and email address.
A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
A statement made under penalty of perjury that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner.

You can contact our copyright agent at info@kemaralife.com or kemaralife123@gmail.com

20. Account Responsibilities

When you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account. You are also responsible for keeping your account information up to date. Aromystique (Pvt) Ltd and its brand “KEMARA” are not liable for any loss or damage resulting from your failure to comply with these obligations

21. Disclaimer of Warrantiess

22. Limitation of Liability

22. Limitation of Liability
To the fullest extent permitted by law, Aromystique (Pvt) Ltd and its brand “KEMARA” shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of the website or services, including but not limited to loss of profits, data, or goodwill. This limitation applies even if Aromystique (Pvt) Ltd has been advised of the possibility of such damages.

23. Indemnification

You agree to indemnify, defend, and hold Aromystique (Pvt) Ltd, its subsidiaries, affiliates, officers, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the website or services, your violation of these Terms, or infringement of any third-party rights.

24. Severability

25. Third-Party Links

26. Optional Tools

We may also introduce new services or features on our website in the future. These new features or services will be subject to these Terms of Service.

27. Termination

We reserve the right to terminate or suspend your access to the website at any time, for any reason, without prior notice or liability, at our sole discretion. This includes, but is not limited to, any breach of our terms and conditions.

All provisions of these terms that by their nature should survive termination will remain in effect, including, but not limited to, ownership provisions, warranty disclaimers, indemnities, and limitations of liability.

Upon termination, you will be liable for any outstanding amounts up to and including the date of termination. You may terminate your use of the website or services by notifying us at https://kemaralife.com or Aromystique (Pvt) Ltd, the brand “KEMARA,” that you no longer wish to use the service.

If we suspect, or have reason to believe, that you have violated any terms, we reserve the right to terminate this agreement without prior notice. The obligations and liabilities incurred before termination will survive for all purposes.

28. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes your acceptance of the new terms.

29. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these terms will not constitute a waiver of such rights. If any provision is deemed invalid by a court of law, the remaining provisions will continue in full force and effect.

These terms constitute the entire agreement between us regarding our service and supersede any prior agreements.

30. Purchases

If you wish to purchase any product or service through our website, you may be asked to provide certain information, including your credit or debit card details, billing address, and shipping information.
You represent and warrant that:

You are authorized to use the payment method provided.
The information supplied is accurate, current, and complete.

We may use third-party services to process payments. By providing your information, you grant us the right to share it with these third parties, subject to our privacy policy. We reserve the right to refuse or cancel your order for reasons including, but not limited to, product availability, inaccuracies, suspected fraud, or unauthorized transactions.

We may also limit or cancel quantities purchased per customer. In the event of any changes or cancellations to your order, we may attempt to notify you.

31. Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or other promotions provided through the website may be governed by separate rules. Please review the applicable rules for each promotion. If there is any conflict between these terms and the promotion rules, the latter will apply.

32. Refund Policy

We do not issue refunds for purchases made through our website, including vouchers and paid online appointments. Similarly, no product or service may be exchanged for another.

33. Expiration and Deactivation

Promotional materials, vouchers, and credits may expire one year after the date of issue if inactive. We reserve the right to refuse to honor any purchase in the event of a disputed credit card charge or other failure of consideration.

34. Analytics

We may use third-party service providers to monitor and analyze the use of our services.

35. Changes to the Service

We reserve the right to modify, withdraw, or amend the website and any services offered without prior notice. We will not be liable if any part of the website or services is unavailable at any time.

Occasionally, information on our website or services may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct such errors and update information without prior notice. No obligation exists to update any information unless required by law.

36. Communication and Feedback

By using our services, you agree to receive newsletters, marketing materials, and other communications. You may opt-out at any time by following the unsubscribe link or emailing us at info@kemaralife.com or kemaralife123@gmail.com .
You may provide us with feedback, ideas, or suggestions. By submitting feedback, you agree that:

You do not retain any rights to the feedback.
The company may have similar development ideas.
Feedback is non-confidential.
The company has the right to use and modify the feedback without any obligation to you.

You are responsible for your comments. We may monitor and remove comments that violate these terms or any applicable laws.

37. Entire Agreement

These terms constitute the entire agreement between you and https://kemaralife.com and Aromystique (Pvt) Ltd (“KEMARA”). Any ambiguities in these terms will not be construed against the party that drafted them.

38. Acknowledgment

By using our services or the website, you acknowledge that you have read and agreed to these terms.